Importance of ecommerce
Created Date: 2020-06-13
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From an end user’s perspective, ecommerce websites are very convenient to purchase products and services online. The process is often very quick as the customers can place orders in a relatively short period of time, without having to leave their homes or offices. Moreover, customers can purchase from several businesses without having to physically move around. Customers and potential buyers can be provided with a lot of information that make their shopping experience quicker and easier as well as improved customer service. They will also have the opportunity to purchase products and service 24/7 comfortably and conveniently. Allowing customers to shop for the comfort and convenience of their own homes at any time can increase business sales and potentially the customers’ loyalty.
As all you know Ecommerce is also known as electronic commerce or internet commerce.
Ecommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.
These business transactions occur either as business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer or consumer-to-business. The terms e-commerce and e-business are often used interchangeably. The term e-tail is also sometimes used in reference to the transactional processes for online shopping.
The history of ecommerce begins with the first ever online sale: on the August 11, 1994 a man sold a CD by the band Sting to his friend through his website Net Market, an American retail platform. This is the first example of a consumer purchasing a product from a business through the World Wide Web—or “ecommerce” as we commonly know it today.

